Cancellation Policy

    Last updated: 23 September 2026

    1. Standard rule

    You may cancel free of charge and receive a full refund of the experience price if Dryynk receives your cancellation at least 72 hours before the scheduled start time of the experience.

    2. Within 72 hours

    Cancellations received less than 72 hours before start are generally non-refundable, unless Dryynk and/or the partner winery expressly agree otherwise in writing, or mandatory consumer law requires otherwise.

    3. If Dryynk or the winery cancels

    You receive a full refund or a free reschedule, at your choice where practicable.

    4. No-shows

    Failure to attend without timely cancellation is non-refundable.

    5. How to cancel

    Email john.emerezian@gmail.com or call/WhatsApp 054-929-1272 with your booking name, date, and confirmation details. Cancellation time is when Dryynk receives the message.

    6. Changes

    Date/time changes are subject to availability and partner approval.

    7. Events (including BBQ)

    Unless a specific event page states a different rule, the 72-hour rule applies.

    8. Transport quotes

    Optional transport arranged after booking may have separate cancellation terms stated in the quote confirmation.

    9. Packages

    Coming Soon packages are not bookable; when launched, their cancellation terms will be shown at purchase.

    10. Wine orders

    Wine bottle orders are not covered by this 72-hour experience rule - see Shipping and Refunds.